Terms & Conditions
1. Acceptance of Terms
By accessing or purchasing any products from Suryoday Overseas, including but not limited to hotel amenities, housekeeping materials, kitchen materials, food packaging materials, institutional uniforms and safety supplies, office and stationery supplies, spa items, housekeeping chemicals, hotel groceries, corporate gifts, industrial packaging, and hardware, you agree to abide by these Terms & Conditions.
2. Product Information
Suryoday Overseas makes every effort to provide accurate product information and descriptions for all categories. However, we cannot guarantee the completeness or accuracy of product specifications, descriptions, or availability. Images are for illustration purposes only, and actual products may vary.
3. Pricing and Availability
All prices are subject to change without prior notice. Availability of products in each category may vary. In cases where a product is mispriced or out of stock, Suryoday Overseas reserves the right to cancel or refuse any orders placed, with a full refund provided if applicable.
4. Orders and Payments
By placing an order, you confirm that all payment details provided are accurate and authorized. Receipt of payment confirmation does not guarantee product availability. Suryoday Overseas will notify you if any item is unavailable and provide alternative options if possible.
5. Shipping and Delivery
Shipping costs are calculated based on destination, weight, and product type. Delivery times may vary depending on the location and logistics provider. Suryoday Overseas is not responsible for delivery delays caused by third-party carriers, customs clearance issues, or other external factors.
6. Warranty and Repairs
Products sold by Suryoday Overseas are covered by a limited warranty for manufacturing defects under normal use. The warranty period may vary depending on the product category, and details are available upon request. This warranty does not cover damages due to misuse, wear and tear, or improper handling.
7. Returns and Refunds
Eligible products can be returned within 14 days of receipt, provided they are in their original, unused condition with all packaging and tags intact. Certain products, such as customized uniforms, perishable hotel groceries, and clearance items, are non-returnable. Refunds will be processed after verification of the returned items and may take up to 7 business days.
8. Limitation of Liability
Suryoday Overseas is not liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Our liability is limited to the amount paid for the product in question.
9. Governing Law
These Terms & Conditions are governed by the laws of [Your Jurisdiction], and any disputes arising from the purchase or use of products from Suryoday Overseas will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
10. Changes to Terms
Suryoday Overseas reserves the right to modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Customers are encouraged to review these terms periodically.
11. Contact Information
For inquiries, returns, or any issues related to orders, please contact us at:
Suryoday Overseas
Pune, India
Email: info@suryodayoverseas.com
Phone: +91 8310233597